![]() the opt out at any time, etc)ĥ. Another option to condense your XML data is to put your area codes in a comma separated list within the same XML element, and use the 'contains' predicate selector of XPath to check the list. Neither is the UCCX repository a substitue for explanation of the programming environment. It gives no examples, nor says how steps play with each other. Cisco UCCX Scripting with Basic to Intermediate level of Call Flow building - Debugging and Troubleshooting Live Contact Center Call using UCCX Script Editor - Time of Day and Day of the Week Routing - Cisco UCCX 12.5 Installation and much more What you. The scripting documentation is one thing it speaks to bare function without context. The scripting guide touches on all of this and the forums are a great resource but for newcomers searching for answers to script issues is often a daunting task as you're not really sure what in fact you are looking for (i.e. Configuration of Trigger Numbers, Applications, Scripts, Prompts, and Documents, etc. ![]() I know the SRND shows this callflow but a more in depth explanation would be useful.Ģ.) Disaster Recovery scenarios - forward on busy/no answer, etc.ģ.) Troubleshooting UCCX - explanation of trace\debug settings.Ĥ.) Optimizing Script Functionality using XML, Global Session Mappings, etc. ![]() Cisco has released software updates that address this vulnerability. Some of the topics I would definately be interested in seeing in any UCCX media would be:ġ.) Discuss relationship between UCM and UCCX - Call flow, JTAPI, etc. Cisco Unified Contact Center Express (UCCX or Unified CCX) and Cisco Unified IP Interactive Voice Response (Unified IP-IVR) contain a directory traversal vulnerability that may allow a remote, unauthenticated attacker to retrieve arbitrary files from the filesystem. The script has Create JSON Document and Get JSON Document Data steps used and these are available from CCX v11.6 onwards. ![]() I have also been looking for either UCCX classes and relevant books - which are basically non-existant. Im not sure when this is planned or what it will entail, but there is some good documentation on this in the UCCE documentation if you re interested. ![]() Udemy cucm.I have been working with UCCX for a little over a year now and am just now starting to feel comfortable with the basics. ![]()
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